Covid-19 and Lockdown Restrictions have forced companies across South Africa (and other parts of the world) to enter into a new “world of work”. Employees are working remotely, or not at all, and the businesses that are allowed to run need to adhere to stricter requirements. The workplace has changed entirely. It is a demanding time to be an employer (or employee) and in order to manage the employer-employee relationship as optimally as possible, managers need access to updated, industry-specific and highly credible information.
According to Employee Relations specialist and Director of ERGuide Online, Dr. Annelie Gildenhuys, it is important for managers and HR teams to seek online support. “Reaching out to managers and providing online employer-employee relations guidance through various ways of information consumption, might be one of the most effective ways of supporting managers in navigating an appropriate employer-employee response, anywhere, as and when they need it.”
Dr. Gildenhuys believes that on-the-spot mobile referencing and recording of incidents such as warnings and notices and drawing of reports in a newly regulated environment not only saves time and limits errors but also empowers managers.
“Providing managers with updated company regulations, Covid-19 directives, how-to guides, checklists, bite-size information definitions, question and answers, policy frameworks, templates, model based examples and updated Case Law, could go a long way in establishing clarity, consistency and meaningful interaction,” she says.
MWare in partnership with ERGuide Online offers businesses a mobile Employment Relations Management Information Guide. This solution is a practical, country-specific guide that assists Managers and Human Capital practitioners in making informed employment relations decisions and taking practical compliant actions irrespective of time and place.
“Essentially, the world of work has started to evolve long before Covid-19,” says MWare CEO Mich Martins. “Following proper protocol or recording incidents correctly have always been a challenge in the workplace and it needed a comprehensive digital solution. ERGuide is the answer to improved employer-employee relationships before, during and after disaster strikes.”
Dr. Gildenhuys confirms Martins notion saying that the ‘’new’’ social interaction brought about by the International social change, has called for quicker responses and improved ways to interact more effectively. She encourages companies to act with caution because the way in which they plan to adapt to interaction, knowledge sharing, group cohesion, as well as the way in which they address existing and new obligations in the new world of work, are more critical than ever before.
At MWare, it is our goal to give small-to-medium-sized businesses and channel partners the competitive edge through technology-based solutions, automation and end-to-end resource management tools. ERGuide forms part of the MWare Solution Stack, a comprehensive and cohesive range of products and services aimed at solving business problems.
Let ERGuide help your managers and/or HR teams take practical and compliant action in any situation. Gain immediate customised access now, click here.