As a construction company specialising in insurance claim-related repairs, we know damages to properties after a fire, flood, water, forced entry, malicious attack etc. are traumatic to our customers. A quick and efficient service is therefore required in order to offer some peace of mind during an unsettling time. To improve our turn-around times we set out to automate as many of our office processes as possible, in addition to extending this automation into the field. After meeting with MWare, we knew that they would be able to fulfill our requirements. In fact, we were quite surprised at how far-reaching the advantages of their solution ended up being. As a result of the system they designed, we are able to cut back on some of our most time-consuming administrative tasks and speed up our turn-around times dramatically.

As full supply chain service provider, with over 20 years in the industry, the Energy Partners Refrigeration Group has multiple diverse tasks that take place simultaneously. We needed a solution that could help us automate the management of each of these, assist us with tracking our technicians in the field, and most importantly a solution that could deliver real-time qualitative data. MWare developed a system that was able to address all of these. One of the best advantages of the solution is our ability to collect valuable data and utilise these insights to make informed business decisions. Getting closer to what the customer needs and how we can deliver on those needs are fundamental to our business’ success.

 
 
One of the biggest constraints for any company in manufacturing is productivity of time and equipment. "The main focus of the project is to ensure our plants work to their optimum and to identify process improvement opportunities in the various production steps...